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> the deputy was informed that the vehicle’s free trial period for the Car-Net services had expired and that a subscription of $150 was required before the loca
by tcgv 3y ago
> the deputy was informed that the vehicle’s free trial period for the Car-Net services had expired and that a subscription of $150 was required before the location of the vehicle could be provided.
> In a statement released last February, Volkswagen said it has a procedure in place with a third-party provider for Car-Net support services to help with emergency requests from law enforcement.
> “Unfortunately, in this instance, there was a serious breach of the process,” the statement read. “We are addressing the situation with the parties involved.”
So the refusal was at a first glance a humam error rather than company policy regarding sharing of private data with authorities.
- hermannj314 3y agoA policy does not exist if you don't build and maintain the systems to effectively follow it. Multi-billion dollar companies need to be held to higher standards than "we got a piece of paper around here that says we won't do that"
- mwint 3y agoSeems like that's how we get Google, though. They've eliminated human error by eliminating humans who can make decisions. I can't say for certainty that's any better.