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> Volkswagen said it has a procedure in place with a third-party provider for Car-Net support services to help with emergency requests from law enforcement. >
by kube-system 3y ago
> Volkswagen said it has a procedure in place with a third-party provider for Car-Net support services to help with emergency requests from law enforcement.
> “Unfortunately, in this instance, there was a serious breach of the process,”
Outsourcing support to third party call centers is a bad idea for anything important.
- bmulcahy 3y agoNo, it's great! That way when something terrible happens, it's not VW's fault.
- bell-cot 3y agoJudge: "So any errors would not be my fault, if I outsourced my decisions on this case to the Plaintiff's law firm?"
- jabroni_salad 3y agoHave you seen VWs in car software? They should definitely outsource.
- kube-system 3y agoIt is pretty bad, I suppose a third-party call center might be able to make better software.