Thank you for saying this. I can't believe how far down I had to scroll before I found what I, too, was thinking when I read this. From TFA: > When was the la

Thank you for saying this. I can't believe how far down I had to scroll before I found what I, too, was thinking when I read this. From TFA: > When was the last time you greeted somebody you didn't know? When did you spontaneously engage in a conversation? Chances are you don't even remember! Likely either you or the other person were "busy" with other things (like tinkering with a smartphone). Yikes. I make idle chit-chat with strangers all the time, and it's not always me starting it. The last time I was at a bar I got into a conversation with the guy next to me for almost 30 minutes. > We shop online, scan our groceries at the self-checkout, order a taxi via an app, and sit behind our screens in the cafe or coffee bar. Contact with random strangers is becoming rarer and rarer. The author is describing what's happening in their life, which is the result of their choices and their circumstances: where they live, the kind of work they do, what they feel comfortable doing, the habits they've acquired. Other people have different experiences. > But I prefer ordering digitally. Better discovery, lower ambiguity, electronic upsell and tips are easier to ignore. Indeed these are benefits, however I keep finding the digital ordering to be slower than just telling a human (who is an expert at the software interface) what I want. This way I don't have to figure out with each new interface how to customize the order. And oh man the bugs. The last two times I've tried online ordering for McDonalds it's glitched out, never again.