Can you explain a few ideas you have? I will give my own: Pretend to be a person who is a secretary, have them respond to SMS with 4 possible options. Then thr

Can you explain a few ideas you have? I will give my own: Pretend to be a person who is a secretary, have them respond to SMS with 4 possible options. Then through some various programming have our real life secretary pick a response(trying to lower the barrier for a WFH Mom who answers phones a few times a day).