Some motivations to use kiosk: unfamiliar / uncomfortable with local language, desire to remove ambiguity, difficulty hearing / noisy environment, already being

Some motivations to use kiosk: unfamiliar / uncomfortable with local language, desire to remove ambiguity, difficulty hearing / noisy environment, already being talked out by the time you get to the restaurant… I prefer to talk to the person behind the counter because even when I’m not in the mood for a human conversation I think it’s rude to use the kiosk when a person is right there. But certainly there are days when I’d rather use the kiosk but won’t for the rudeness reason.