3 ms·

Via Card, stored on Facebook Marketplace. Using the "buy" button.

• latchkey 3y ago
  Call your card and file a fraud claim immediately.
  • metatranca 3y ago
    Thank you. Yes, I did that. Also, while filling out the letter for my credit card company, I noticed a review from a buyer a few days ago claiming to have been scammed from the same seller. And what is Facebook doing about it? Absolutely nothing. The system is deeply flawed; it doesn't allow you to file claims simply because the item is marked as shipped.
    • latchkey 3y ago
      Put yourself in FB's shoes and with their scale. What would you do?
      • metatranca 3y ago
        Yes and no. I grasp, or at least I believe I grasp, some of the complexities involved. However, the primary issue arises from the system's refusal to allow the submission of a claim simply because the shipment status is marked as shipped. So it is super simple for a bad actor to take advantage of buyers. - You make an online purchase. - A bad actor ships an item of similar weight . - During transit, the bad actor interrupts the shipment and requests an address change. - Consequently, the buyer is left responsible and unable to file a claim. Also, it looks there are a couple problems with Marketplace in general [1] [1] https://www.propublica.org/article/facebook-grew-marketplace-to-1-billion-users-now-scammers-are-using-it-to-target-people-around-the-world https://www.propublica.org/article/facebook-grew-marketplace...
        • latchkey 3y ago
          If they acknowledge there is even a problem, then they are liable for that problem.