> I noticed something odd: other folks coming in for something to eat ignored the person standing at the counter, preferring to order through a digital kiosk. T

> I noticed something odd: other folks coming in for something to eat ignored the person standing at the counter, preferring to order through a digital kiosk. The crazy thing about this? This reduces costs by reducing man hours. This increases communication since you are not playing telephone. Literally everyone wins. Wouldn't you rather spend the 20 seconds talking to your buddy or 20 seconds asking where to put the credit card?