5 ms·
Sadly the kiosk also forces you to tap the "no" button on the screen for multiple extras. One screen at a time.
by eloisant 3y ago
Sadly the kiosk also forces you to tap the "no" button on the screen for multiple extras. One screen at a time.
- cortesoft 3y agoPeople don't get the same emotional response from saying no to a screen that they do when saying no to a person.
- barryrandall 3y agoThe verbal equivalent of angrily stabbing the "no" button would make you famous for all the wrong reasons.
- JohnFen 3y agoI find it much more annoying with a machine than with a person. With a person, I can shortcut the process. With a machine, I can't.
- AlecSchueler 3y agoThat might be so on a psychological level the average person will have a harder time saying no to the human and avoiding the upsale. Clicking No a couple of times can be annoying but so can leaving the store with product you didn't want and the feeling you lost money you didn't want to spend.
- drivers99 3y agoEven the manned checkouts require you to interact with a payment terminal a lot of the time, often with multiple questions to answer.