Here I am longing for drones to replace grocery/food delivery people to reduce stranger contact and OP is on a different vibe. I would have agreed with you in

Here I am longing for drones to replace grocery/food delivery people to reduce stranger contact and OP is on a different vibe. I would have agreed with you in the past, but the world changed quite a bit. It's also probably not a new thing but people are very mean, cruel, difficult, entitled,etc... we can still collaborate when we must no matter what, even remotely. Everything is recorded and everyone is politically extreme. Being a victim is trendy and attention is the new gold. As the saying goes (not that i fully agree): "Hell is other people". My humble opinion is that the root cause is a lack of legislation to regulate tech and its effect on us, and that in turn is driven by people used to the old world who don't have the stomach to support uncomfortable changes. Ideologies need to adapt to changing realities. One example I can give you is that there is no longer a consistent expectation of social etiquette and conduct. If the person from the blog post ordering on the kiosk had a rude experience for example, they can't just report it to a manager unless they be called a karen, have a hostile recorded reaction which might cost them their livelihood and relationships. Even if they could report it, corrective action is no longer realistic in today's world. And even if the interaction was pleasant for you, you might get spit in your food if you unknowingly offended them. Tap on a screen and you're all done, that's much better. Heck, order it for delivery from home and they won't even see you and get offended by your appearance! We live in a world of half informed clever assholes and constant animosity. It is genuinely a shock to find a decent real human being.