4 ms·

I love touch screen checkout for ordering fast food and wish I could do it in the drive thru. We are a family of 6 and each person has their particular wants f

I love touch screen checkout for ordering fast food and wish I could do it in the drive thru. We are a family of 6 and each person has their particular wants for an order. Too often when giving our order, things are not entered in, and the order gets messed up. With a digital entry I can quickly go through and pick things out, and instead of two points of failure (cashier and kitchen) only one place can mess the order up. Even if it is just me, I know what I want, can quickly browse to the thing I want every day, see other options I can take, and checkout without waiting in line. And I am an extreme extrovert, but I prefer not to foist my disorder on those that are paid to interact with me.

eddieroger 3y ago
McDonald's will let you start an order in the app and pick it up at drive-thru, and for the times I get McD's, this has become my preferred way of ordering. I don't have to explain my substitutions and hope they're translated right. I don't have to order in a specific way, or be prepared with my meal/drink preference. I even get to prepay with ApplePay. It makes the whole experience so much more pleasant for me.
- eloisant 3y ago
  They also have a big TV screen next to the speaker so when you ask them what they have on the menu they can simply show you. You can also see your order filling up so you can check it's correct. Honestly, McDonalds is not the best food but they really nailed it on the convenience part.
- flemhans 3y ago
  I would love it if there was just a web site instead of the app. They could place a QR code nearby referencing it. Lucky that self-order at (other) sit-down restaurants mostly use systems where you scan a QR code and order on a web page, not apps.
n4r9 3y ago
I feel you. My wife and I realised the true value of drive-thrus after having our first baby 4 months ago. Grabbing a meal on the road is so much easier when you don't need to get the baby out of the car, figure out how to carry it, and potentially deal with it crying while trying to order and eat.
willi59549879 3y ago
Why do people use drive throughs? Is it on longer trips to save time or is there an other reason? If I have enough time I prefer to sit in a restaurant and eat but the insides of Mac's don't really look appealing

eddieroger 3y ago

McDonald's will let you start an order in the app and pick it up at drive-thru, and for the times I get McD's, this has become my preferred way of ordering. I don't have to explain my substitutions and hope they're translated right. I don't have to order in a specific way, or be prepared with my meal/drink preference. I even get to prepay with ApplePay. It makes the whole experience so much more pleasant for me.

eloisant 3y ago
They also have a big TV screen next to the speaker so when you ask them what they have on the menu they can simply show you. You can also see your order filling up so you can check it's correct. Honestly, McDonalds is not the best food but they really nailed it on the convenience part.
flemhans 3y ago
I would love it if there was just a web site instead of the app. They could place a QR code nearby referencing it. Lucky that self-order at (other) sit-down restaurants mostly use systems where you scan a QR code and order on a web page, not apps.

n4r9 3y ago

I feel you. My wife and I realised the true value of drive-thrus after having our first baby 4 months ago. Grabbing a meal on the road is so much easier when you don't need to get the baby out of the car, figure out how to carry it, and potentially deal with it crying while trying to order and eat.

willi59549879 3y ago

Why do people use drive throughs? Is it on longer trips to save time or is there an other reason? If I have enough time I prefer to sit in a restaurant and eat but the insides of Mac's don't really look appealing