That's how leasehold and property management works in the UK. I paid off the mortgage completely: bought the flat. Yet I'm not allowed to eg. better insulate w

That's how leasehold and property management works in the UK. I paid off the mortgage completely: bought the flat. Yet I'm not allowed to eg. better insulate walls, the attic belongs to me, the roof doesn't. If I wanted to replace windows, I would need to pay £100 application fee and justify it. Then the property management company sends their guy "who knows the job" who I pay THEIR AGREED price to replace the windows. Whole process take about 5 months and 3 weeks. Apparently, this is normal with FirstPort. If you want to buy a flat, you either agree to their rules or don't buy a flat. Changing the property management company is close to impossible. I fought many battles with them, all lost.