5 ms·
My M1 MacBook Pros keyboard and trackpad quit working after almost exactly one year. Apple now wants 600 to fix the issue. This is the closest I've come to cons
by cglace 3y ago
My M1 MacBook Pros keyboard and trackpad quit working after almost exactly one year. Apple now wants 600 to fix the issue. This is the closest I've come to considering abandoning Apple but I don't know what to switch to.
- ubermonkey 3y agoMy conclusion, drawn from decades of electronics purchases, is that AppleCare is the only extended warranty worth purchasing. It's only RARELY come up for me, but since I use my machine for work knowing I'm covered for 3 years is nice. This USED to be the period I'd keep a computer, too, but for about the last maybe 8 years (?) I find the upgrade-at-36-months thing isn't as much of a slam dunk as it used to be. I kept my last one like 4.5. My current one is 2-year-old M1 Macbook Pro, and it's still crazy fast to me. I can't imagine that's gonna change in a year.
- windowsrookie 3y agoApple allows you to extend AppleCare after the 3 years now. I still have Applecare coverage on my 2018 15" MacBook Pro.
- ubermonkey 3y agoI did not know this. Thanks.
- windowsrookie 3y agoMy M1 MacBook Air has had two hardware failures now. Both would have cost over $500 each to repair without Applcare+. Applecare has been essential, but it adds extra cost on top of Apple's already premium prices. It has also made me loose trust in this machine. I had to buy an emergency laptop because I was in Europe and nowhere near an Apple store with the most recent failure. This is also the closest I have come to considering abandoning Apple.
- cglace 3y agoWhat were the hardware failures on your machine?
- windowsrookie 3y agoFailure 1. Logic board failure, randomly one day the MacBook would not turn on. Failure 2. The LCD cracked from the light pressure of my finger when I was adjusting the angle of the screen. The outer glass sheet was undamaged, only the physical LCD below the glass shattered.