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Another problem is that there no way of safeguarding that your SaaS provider won't raise your prices overnight, and migration also costs money and time
by type0 3y ago
Another problem is that there no way of safeguarding that your SaaS provider won't raise your prices overnight, and migration also costs money and time
- fragmede 3y agoMulti-year business contracts have lengthy renewal negotiations. Your saas provider can change rates, but it won't be overnight if you're a business.
- figassis 3y agoUS VC backed startup colored glasses: multiyear SaaS contracts. Some people are bootstrapping. And I thought the appeal of SaaS is pay for what you use, and pay as you grow? So now the selling point is buy in bulk?
- otteromkram 3y agoThe selling point is to buy what works for you. If you know what size user base you have and can estimate usage, buying ahead of time makes sense. If you're smaller or can't afford a multi-year contract or don't want to get locked into one service, then "pay as you go" makes sense.
- figassis 3y agoThat's my point. Capital rich startups are not the subject of this comment. The reason Placemark is failing is not because it could not get one FAANG contract, it's because many small startups/smbs/single person businesses could not pay $20 for it. The comment was to give one reason I believe many SaaS startups today fail to grow, it's because the $20 is a fee for the small guy (otherwise it would be $500 or a contact us button), but the small guy has 100 other $20 subscriptions x employees, so another $20 is more like $1500+20 a month, and maybe the reason they can only afford 2 employees vs 3.
- dustingetz 3y agopeople renegotiate compensation too; knowledge transfer is measured in months to years of salary Mythical Man Month lays it out crystal clear that you want the smallest team possible, levered up to the hilt and retained long term, because communication overhead between people and teams is the dominant cost factor in orgs of all sizes. The optimal team size is two, given sufficient leverage. SaaS is the leverage.