I can assure you, Google does have people review apps. Our app gets held up fairly regularly, I'm not sure why us in particular, but we have an app that requir

I can assure you, Google does have people review apps. Our app gets held up fairly regularly, I'm not sure why us in particular, but we have an app that requires our licensed service to use, quite often they'll muck up the registration process with the test accounts we provide (they're one-time) registration, and then hold up our app until we provide more test accounts for them to use. They also recently took issue with some functionality of our app that they claim existed (but doesn't) and forced us to update our privacy policy to mention it so we can get it through. I know for a fact, said functionality doesn't exist, because I lead the team that builds the backend, but there was just no arguing with them.