Antiquated business model doesn’t want to get dragged kicking and screaming into the future? No surprise there. Seems like based on the article the salesmen don

Antiquated business model doesn’t want to get dragged kicking and screaming into the future? No surprise there. Seems like based on the article the salesmen don’t actually want to do any education or aid, and just want to make the sale. If that’s how they want to handle it, why do I need salespeople instead of just… an order kiosk or something?