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I didn’t know Google reviewed apps manually as well. I thought it was all automated as I’ve not heard of an app not passing. There are even some people who have

• Larrikin 3y ago
  It's mostly automated but then you will get someone every so often that holds up your release, can only speak by quoting the guidelines, make you decipher their cryptic quote, just to find out that it's about some rule change from six months ago you missed in an email. It's even more fun when it's a purely administrative thing like updating information in a link on your developer profile, but they make you upload a near identical binary, since the automation has kicked in again and they can't rereview an already submitted and rejected app.
• alias_neo 3y ago
  I can assure you, Google does have people review apps. Our app gets held up fairly regularly, I'm not sure why us in particular, but we have an app that requires our licensed service to use, quite often they'll muck up the registration process with the test accounts we provide (they're one-time) registration, and then hold up our app until we provide more test accounts for them to use. They also recently took issue with some functionality of our app that they claim existed (but doesn't) and forced us to update our privacy policy to mention it so we can get it through. I know for a fact, said functionality doesn't exist, because I lead the team that builds the backend, but there was just no arguing with them.