> Perhaps a nearly-free tier wouldn't bring in enough revenue to offset the increased expectations there. They could have a no-support or per-incident support

> Perhaps a nearly-free tier wouldn't bring in enough revenue to offset the increased expectations there. They could have a no-support or per-incident support tier that’s only a license. IMO the reason that doesn’t happen is because everyone only wants billionaire customers where all costs get passed to the end consumer without question. A little profit isn’t enough anymore. All these companies want massive margins and profits and won’t settle for less. I think a total collapse in tech might actually be good for the long term health of the industry.