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It wasn't negligence. Internal emails were found during discovery explicitly describing their strategy of keeping the coffee that hot so that fewer customers w
by extraduder_ire 3y ago
It wasn't negligence.
Internal emails were found during discovery explicitly describing their strategy of keeping the coffee that hot so that fewer customers would avail of the free refills, because by the time it had cooled enough to comfortably drink the majority of customers would leave the store.