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Companies earn trust by being honest and consistent for long enough. I trusted Apple until recently. They lied to me several times over the phone over several
by willis936 3y ago
Companies earn trust by being honest and consistent for long enough. I trusted Apple until recently. They lied to me several times over the phone over several weeks (always in a very courteous and professional way). Such a small thing for them to throw away trust for. I had been slowly moving into their ecosystem and I'm now pulling out. Pixel 6 google edition can be found for ~$200 and can be loaded up with de-googled Android ROMs (Calyx, Graphene, others).
- ghostpepper 3y agoWhat did they lie about?
- willis936 3y agoThey told me that they had issued a refund for an order that UPS had failed to deliver when they had not. I called four times 7 days apart and was told each time that the refund was processing and would show up within 3-5 business days. When they did finally issue a refund it was for only half the order. I requested a chargeback from my bank and at this point they are siding with Apple. Not really sure why I keep money in a bank or use credit cards.