I know you picked 'the older generation' as an example, but I think it's worth pointing out that I see far too many people under the age of 30 who are clueless,

I know you picked 'the older generation' as an example, but I think it's worth pointing out that I see far too many people under the age of 30 who are clueless, or worse, they feel they have a grasp of tech but can barely figure out anything other than Facebook. Many people 60+ are feeling left out and jumping on the bandwagon. All ages who exhibit the Dunning-Kruger effect in this manner will likely never know they are clueless. I'm 27, and the number of people I know around school (TAs included) is astounding, even in CS. In my local (Fort Lauderdale, FL) best buy and apple store, there are plenty of these types of people too. I think at BB when they figure out how to sell themselves they end up at the geek squad.