> Don't try to maintain 'superiority' by withholding information. This is a lesson I learned and it now bothers me to no end if it ever happens to me. When dec

> Don't try to maintain 'superiority' by withholding information. This is a lesson I learned and it now bothers me to no end if it ever happens to me. When decisions are made behind closed doors and then commands rain down from above then I feel rage. One thing I often say to people who I am responsible to lead is that they don't always have to agree but they need to understand. It is impossible for people to understand if information is kept from them. Even worse is if you try to fake compliance through faux-understanding using disinformation or by selectively editing information. Another thing I do is plainly recognize when someone is being asked to do something they won't like. Understanding works here, but so does some empathy. You can both understand why the unpleasant task is required to achieve the goal and acknowledge the fact that the person tasked with the duty has a right to their feelings.