I'd agree that tech folks in an org can communicate very well and precisely -- among themselves. But there's a gaping chasm in communication between the technic

I'd agree that tech folks in an org can communicate very well and precisely -- among themselves. But there's a gaping chasm in communication between the technical and non-technical people. It comes from a difference in motivation, in what the different "tribes" believe to be important. Bridging this gap is more about translation and seeing the others' perspective than anything else. This is the reason project managers exist, and why their existence is mostly miserable. We need to acknowledge that every layer of this cake thinks they're the most important, but in a de-facto dictatorship fuelled by customer spending, the lines of power are closely aligned with the flow of money. Tech decisions are approximately irrelevant to the people closer to the money stream, and they're primarily evaluated in terms of potential profits and actual costs. In other words, tech only becomes important when it facilitates more profits or incurs unexpected expenses.