> all of that, is caused by the message they send out every single day, reminding people to focus on delivering all promised features today. More realistically

> all of that, is caused by the message they send out every single day, reminding people to focus on delivering all promised features today. More realistically it was caused by those messages, but with a 4 year lag time, back in the days when the CTO decided to start the project from day 1 with a team of "senior" consultants that were all "full stack" and "excited to learn AWS".