> if you are building an app that uses OpenAI to book hotels and flights by chatting with a bot, chances are someday either ChatGPT or something by Microsoft or

> if you are building an app that uses OpenAI to book hotels and flights by chatting with a bot, chances are someday either ChatGPT or something by Microsoft or Google will do that and make your puny little business totally obsolete Think that's debatable. Firstly the same argument could apply to non-AI stuff - there are dozens of websites that do basically the same thing as Google Flights which are big businesses, and frankly "AI" gives a lot more room for specialisation than flight search. Secondly, the quality of the general language model really isn't the most important thing in a specialised task chatbot (now that baseline language parsing is good) . A travel booking chatbot that's attuned to my preferences and integrated with lots of APIs of relevant niche stuff isn't blown away by something that parses my questions slightly better but then tries to book everything through Expedia. Plus that's the sort of market where people are going to have brand loyalty or rejection of the notionally superior app because they once got a really good/bad recommendation, so I don't think it's anywhere near winner-takes-all.