Speaking as a Minnesota native, this is just all kinds of sad. Believe it or not, Best Buy used to be a more or less local chain that was known for their custo

Speaking as a Minnesota native, this is just all kinds of sad. Believe it or not, Best Buy used to be a more or less local chain that was known for their customer service and that inspired all kinds of customer loyalty. They were like the Fry's of the Midwest, except that it was usually possible to get useful technical information out of the employees.