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I don't dine at places expensive enough to have encountered this issue. But I do like to dine frequently at high-demand restaurants. The issue I've noticed in N
by standardUser 3y ago
I don't dine at places expensive enough to have encountered this issue. But I do like to dine frequently at high-demand restaurants. The issue I've noticed in NY is that the online reservation platforms have made it trivial for restaurants to require a credit card and charge massive cancellation fees. I've seen mid-range places with $50 fees per person if the reservation is cancelled with less than 24 hours notice.
The solution to the above shitshow is the same as the solution to these scalpers. The telephone. Few places will collect your credit card information over the phone for a reservation. And places dealing with scalpers can take names and inform guests that they will need to present ID on arrival. Not an entirely frictionless solution, but I think most people won't mind showing their ID if they are given advanced notice.
- uniformlyrandom 3y ago> The telephone. Like a thing you talk into? Why would anyone in 2023 use one?
- lessbergstein 3y agofor restaurant reservations
- InCityDreams 3y ago1) Emergency services. 2) When tapping on a screen just gets too much, and the info needs to be info'd fastly.
- orf 3y agoWhy would anyone give credit card numbers over the phone. That’s nuts. Just require the same payment card is used for the food as to make the booking.
- paxys 3y agoHow is telephone calls a solution? Scalpers can easily outsource it to some call center abroad (which they already do for all other types of scams), while legitimate customers now have it much harder.
- jccooper 3y agoIf the restaurant takes a name and checks on arrival, a third party can not reserve in advance and resell.
- paxys 3y agoSure, but what does the telephone add here?
- n_plus_1_acc 3y agoIt adds friction
- 1_1xdev1 3y agoThe person you replied to is just suggesting that restaurants often don't take your card over the phone, bypassing the opportunity for them to charge you a cancel fee. Vs. using their online booking platform to do it