I used to work at a company whose recent TOS changes infuriated their own comunity, and while I was there we received lots of insults thru the crash reporter. I

I used to work at a company whose recent TOS changes infuriated their own comunity, and while I was there we received lots of insults thru the crash reporter. I'm sure the people who devise those polls and feedback don't care at all, and these are there just for statistics, in the best case a sort of passive alarm that there is a fire somewhere. What they care about is that feature will be noticed internally and that they get pulled up in the company hierarchy.