> Have responsive customer service. Some potential chargebacks can be prevented simply by being very accessible. Analyze your UX to see that customers have ever

> Have responsive customer service. Some potential chargebacks can be prevented simply by being very accessible. Analyze your UX to see that customers have everything they need to understand how to get in touch with you easily in all emails. Even so, some percentage of customers will just do a chargeback and never contact you. > Make sure to include your service name in the bill. Some chargebacks happen because a company operates off of a website like "example.com" but then does the credit card billing through "ABC Jones Incorporated". It's very easy to forget a service if you see the wrong thing on your credit card statement. > This might be a little off-putting to some potential customers, but if part of your business involves having a live video chat with them, it seems like there might be a way to get fairly convincing proof that they used it somewhere in the process of a call. Even so, you'll lose some percentage of chargebacks just because credit cards generally side with their own customers. > Your business caters to people who are looking for work and are probably a little financially desperate and can't afford an immediate hit to their wallet. Understand that this might mean more chargebacks than normal, partially out of desperation. And consider if this is an opportunity in disguise: maybe you can offer a free service but then figure out a way to get paid more once they are employed? > Consider if offering payment through some unchargebackable options such as crypto might be feasible.