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Whoa, this is unsurprising, but surprising/unfortunate. I'd love to read a tutorial of how mapping every business process is done in practice. Do you have any
by thenobsta 3y ago
Whoa, this is unsurprising, but surprising/unfortunate.
I'd love to read a tutorial of how mapping every business process is done in practice. Do you have any pointers?
- FuriouslyAdrift 3y agoYou start with any documentation they already have (usually done for insurance or legal reasons) and start mapping much in the same way you would map data flow in a program. Other sources are any existing ERP or other business process system. Paperwork of any kind (invoices, quotes, POs, accounting) can also be used. Even if a business thinks they are a flat org and have few processes, I guarantee there are ad hoc managers/leaders along with shadow processes.