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It's really not that different - customers can ask questions about conversations, phone, text, video and typically use that to better understand topics, convers
by taf2 3y ago
It's really not that different - customers can ask questions about conversations, phone, text, video and typically use that to better understand topics, conversions, sales ops, customer service etc...
- mlboss 3y agoThis also shows that OpenAI or other providers does not have a real moat. The interface is very generic and best replaced easily with other provider or even with open model. I think thats why OpenAI is trying to move up the value chain with integration.
- bmau5 3y agofireflies? We've been looking for a tool like this to analyze customer feedback in aggregate (and have been frustrated with Dovetail's lack of functions here)