4 ms·

We were able to failover to Anthropic pretty quickly so limited impact. It'll be harder as we use more of the specialized API features in OpenAI like function

• zaptrem 3y ago
  What’s your use case? The difference in behavior between the two models seems like it would make failover difficult.
  • taf2 3y ago
    It's really not that different - customers can ask questions about conversations, phone, text, video and typically use that to better understand topics, conversions, sales ops, customer service etc...
    • mlboss 3y ago
      This also shows that OpenAI or other providers does not have a real moat. The interface is very generic and best replaced easily with other provider or even with open model. I think thats why OpenAI is trying to move up the value chain with integration.
    • bmau5 3y ago
      fireflies? We've been looking for a tool like this to analyze customer feedback in aggregate (and have been frustrated with Dovetail's lack of functions here)