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Most services have a lot more systems than OpenAI and thus it is degraded performance when a few of them don’t work. Degraded performance isn’t a good thing, I
by edgyquant 3y ago
Most services have a lot more systems than OpenAI and thus it is degraded performance when a few of them don’t work. Degraded performance isn’t a good thing, I don’t understand the issue with this verbiage.
- kgeist 3y agoWhen a system is completely broken for most end users, some companies call it "degraded performance" when it should be, in fact, called "major outage".
- rodnim 3y agoHaving multiple systems down sure sounds like a major outage to me. Not a complete outage, sure, but still a major one.
- pixl97 3y agoBlack - Entire datacenter is down Red - Entire services are down Orange - Partial outage of services, some functionality completely down Yellow - Functionality performance degraded and may timeout/fail, but may also work Greed - Situation normal
- TeMPOraL 3y agoOr, for a typical software company: Green - Situation normal Yellow - An outage more severe than usual Orange, Red - would trigger SLAs, so not possible and therefore not implemented Black - Status page down too, served from cache, renders as Green
- caconym_ 3y ago"Degraded performance" means degraded performance, i.e. the system is not as performant as usual, probably manifesting as high API latencies and/or a significant failure rate in the case of some public-facing "cloud" service. If certain functions of the service are completely unresponsive, i.e. close to 100% failure rate, that's not "degraded performance"---it's a service outage.