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From an interview with ABC (Australian public broadcaster/news network) with the Optus CEO --- ABC: Can you tell us why the system's gone down? Optus CEO: Un
by sherry-sherry 3y ago
From an interview with ABC (Australian public broadcaster/news network) with the Optus CEO
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ABC: Can you tell us why the system's gone down?
Optus CEO: Unfortunately, I don't have more information to give at this stage. We have had issues since 4am. The team has tried a number of parts of restoration and so far we have not had the results that we have hoped for. And we're pursuing every avenue to get everybody back online as soon as possible.
ABC: Do they know what happened though? Who's there the team that you've got working on it?
Optus CEO: Our team is still pursuing every possible avenue. We had a number of hypotheses and each one so far that we've tested and put in place new actions for has not resolved the fundamental issue. So we're still working on it. And when we have a identified root cause and a time for restoration, we'll be updating everybody as soon as we can.
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Pretty wild to be down for over 7 hours no with no sign of a fix yet. Note they have also said they don't believe it's a 'cyber attack' (Optus had an enormous data breach last year with 9.7 million customers data leaked: https://en.wikipedia.org/wiki/2022_Optus_data_breach https://en.wikipedia.org/wiki/2022_Optus_data_breach )