I don't really get this perspective. Making it appear that things "just work" is not even showing users the option to try an unvalidated or nonfunctional combin

I don't really get this perspective. Making it appear that things "just work" is not even showing users the option to try an unvalidated or nonfunctional combination of hardware and software. Staggered releases across models or user fractions are often planned as a matter of routine, even. Apple certainly doesn't always get it right, but this ain't an example of it. They just bricked some MacBooks during Sonoma updates! Now that's shitting the bed.