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Amazon has been going downhill for a long time, when I first started using them it was quick, it was easy, and I knew what I bought was going to arrive within a
by jon-wood 3y ago
Amazon has been going downhill for a long time, when I first started using them it was quick, it was easy, and I knew what I bought was going to arrive within a reasonable time frame. I bought Alexa devices, I bought their TV box thing, all was good.
Fast forward a decade or so and it's exactly as you say, finding anything reputable on their website is an exercise in frustration and unpronounceable randomly generated "brands" which have paid to be pushed up the search results. Alexa works maybe 50% of the time when I try to use it now (mostly I've switched to HomePods and Siri), the devices with screens are a constant flurry of pointless distractions ("There's nothing on your shopping list"... cool, maybe just don't tell me about that then). FireTV is a barely functional shit show which often takes multiple seconds to validate I've entered the parental control PIN correctly, and can take anything up to half a minute to fully populate the home screen with adverts.
The thing that really took the biscuit for me was when I cancelled my Prime subscription recently. Now whenever I try to buy something from Amazon I get interstitials trying to dupe me into reupping, often cryptically worded such that it looks like I'll be paying £10 for delivery if I don't. This is probably a good thing as it just encourages me to go elsewhere.