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I work at a mass-customization company. We have an online designer and show you a preview of what you’ll get that you have to initial saying you approve the des
by sokoloff 3y ago
I work at a mass-customization company. We have an online designer and show you a preview of what you’ll get that you have to initial saying you approve the design.
From time to time, someone will assume there’s a graphic artist manually creating the products and will hand-write a description of what they want, scan or snap a picture of it, upload it, and approve the preview.
Because of the heavy automation, they’re likely to get 250 business card sized pieces of paper with their description of their business card on it.
- metadat 3y agoIs it possible to automatically detect this has happened and help these poor humans? Why isn't this a thing? Your company needs a good PM. Sigh.
- sokoloff 3y agoWe have CV/AI review that tries to catch this, of course. No automated system is perfect, in particular because people buy business-card sized pieces of paper with all kinds of designs on them, including some pencil or pen drawings or hand-written “thanks for buying my Etsy/Ebay thing!”
- woleium 3y agoI guess a great big modal box with a 3d render of a box of cards showing one with a clear image of what they will get, and a big “I approve this, send to print device now” button may help?
- sokoloff 3y agoThere is a step in the flow called "Design Review" that has an image of a person's fingers holding the card. People click through it anyway. If you already have the mental model of "this is obviously not really what they're going to make; this step is just in my way", that mental model isn't always shattered by seeing a preview. https://imgur.com/1N7jqx9 https://imgur.com/1N7jqx9
- wmf 3y agoTime to plug in DALL-E!