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This is also the stance I take on customer support of Apple products. It got hyped so much about "just working" that I take it as a bit of an insult that they w
by black_puppydog 3y ago
This is also the stance I take on customer support of Apple products. It got hyped so much about "just working" that I take it as a bit of an insult that they want me to stand in for their CS team. I do make exceptions for close family.
- tinus_hn 3y agoYou prefer fixing Windows computers?
- fxtentacle 3y agoNo, you just train them to walk to the Apple shop instead of asking you. If you sell products at a premium with the promise of an excellent user experience, then you should also budget for the costs of actually providing that user experience.
- tinus_hn 3y agoOh so it’s just the old ‘hurr durr Apple bad’ mantra with no alternative.