These kinds of experiences are exactly why I stay with a small, local credit union. No bullshit fees. I can get to a real person quickly. No stupid algorithm r

These kinds of experiences are exactly why I stay with a small, local credit union. No bullshit fees. I can get to a real person quickly. No stupid algorithm running in the background ready to banish me the moment something unusual happens. There are legitimate reasons to use a bigger bank, but I'd wager that for 90% or more of people, a credit union would be a net improvement.