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Being sold through the CeraVe Amazon store doesn't mean it's genuine

randycupertino 3y ago
Detailed photos and discussion of counterfeit skincare products being sold on Amazon direct from brand's storefront. Confirmed with CVS to be fake goods. Some discussion on whether or not skincare products are still comingled inventory, seems to be confusion on whether or not they are.
- PaulHoule 3y ago
  AMZN makes Dollar General look like Nordstrom’s. Might as well shop at Temu because the price is right there.
  - paxys 3y ago
    I have genuinely had more luck finding cheaper and better quality deals on Temu and AliExpress than Amazon over the last couple years. Cancelling Prime and signing up for Target same day delivery was the best decision I ever made.
  - LeafItAlone 3y ago
    > AMZN makes Dollar General look like Nordstrom’s. I am familiar with all of these but I’m confused as to what point you are trying to convey. Mind helping me out?
    - PaulHoule 3y ago
      Normal stores have product listings that make sense. Go complain about “word salad” product listings and AMZN tells you they only want to hear about it if you bought the item. I’ve got little fear that Nike shoes at Dick’s sporting goods are really from Nike. I am always hearing about people buying something from AMZN which wasn’t what was described. And because of product co-mingling it even happens when you are buying from a “trusted” store. Thus I’ve come to the conclusion that AMZN is the last place I want to buy anything. It doesn’t help that in my ZIP code it seems AMZN is 3 days slower from “normal” retailers like Best Buy, Target, B&H photo, etc. Last Sukkot I got a lens shipped quicker from a famous camera store in NYC even though they were closed the day I ordered.
- WillPostForFood 3y ago
  You can see in later comments from the original poster that it was not bought from the brand store front. It was bought from a third party seller called "Ramwest" https://preview.redd.it/1fcpox363oyb1.png?width=2010&format=png&auto=webp&s=3d2f0435726143fe92e92faf25af0c782b2a992f https://preview.redd.it/1fcpox363oyb1.png?width=2010&format=...
  - LeafItAlone 3y ago
    The “brand store” is misleading. You can absolutely go to the brand store, click on an item, and be presented with a random seller. It has happened to me frequently. You still have to check and choose the seller.
    - WillPostForFood 3y ago
      Do you have an example? What I have seen is that you can go to the brand store, click a product which will take you to a page that has the brand's product. It can have third party sellers in the right column, but they won't be selected by default.
      - LeafItAlone 3y ago
        Sure! Go to that same CeraVe brand store, click on Face Moisturizers, scroll to the bottom to find “CeraVe Anti Aging Face Cream with SPF” and click on that. For me (right now) the default shipper and seller is a third party called “Justsomedeals”.
ValentineC 3y ago
What makes the whole Amazon experience even worse is that they've (in the last few months, even) removed the ability to filter by seller, making it practically impossible to buy only items sold and shipped by Amazon.
- klipklop 3y ago
  Not that it matters anyways. Amazon mixes their inventory with 3rd parties for the "same item." They intentionally (accidentally?) mix the fakes in with the real stuff.
- rchaud 3y ago
  Amazon wants to be AliExpress. They've removed the filter as an initial step towards slowly eliminating themselves as seller and shipper.
  - notatoad 3y ago
    that doesn't really make a whole lot of sense considering how much they've invested recently in scaling up their shipping operations.
  - LeafItAlone 3y ago
    I doubt it. I personally choose amazon.com as the seller, even if they are more expensive.
Kronopath 3y ago
The poster pointed out in a comment that this was listed as “Sold By” a random 3rd party seller called “Ramwest”. Amazon’s interface doesn’t make it easy to see this, but if you’re worried about the products you’re buying, always check for this info in the “buy box”. https://www.reddit.com/r/SkincareAddiction/comments/17ot0pl/comment/k81bk99/?context=3 https://www.reddit.com/r/SkincareAddiction/comments/17ot0pl/...
- ender341341 3y ago
  Even that can still be annoying to check unless it's sold by amazon, I've seen several manufacturors point to amazon listings sold by "company name", but I've also seen some cases where some 3rd party seller listed their company name as "company name USA" that weren't where people were getting counterfeit. I've pretty much stopped buying health products from amazon, as even buying "sold by amazon" they'll mix in 3rd party sellers products and you're at the mercy of luck on getting the real deal.
  - deleted 3y ago
    [deleted]
  - falcolas 3y ago
    Amazon's co-mingled inventory really does mean you have no idea who you're getting a product from. It could be sold from Amazon in your order, and you can still get a knock-off because they're mixed in with the genuine products.
Mandatum 3y ago
It’s simply. Use a dedicated Amazon account for shopping. Use a credit card when you shop. If Amazon ever denies your claim, chargeback and create a new account. Amazon will end up on the hook. Don’t try and fight the system, use it.
- LeafItAlone 3y ago
  They block accounts to the same address. To the point that people move in after the fact and can’t buy from Amazon.
MetaverseClub 3y ago
Never buy anything from Amazon. I have been doing this for 2 years. It feels great.
trilbyglens 3y ago
Amazon is seriously the worst online retailer. If it were not for the fact that it's hard to find some items elsewhere I'd never use it. No property taxonomy for items means the experience of looking for things is akin to digging though an undifferentiated dumpster full of shit. Even when they seemingly offer some sort of category browsing experience, all they really do is shit a category word into the search box and that's that. It's really a terrible product from a UX standpoint, no matter how much money they make from it.

Detailed photos and discussion of counterfeit skincare products being sold on Amazon direct from brand's storefront. Confirmed with CVS to be fake goods. Some discussion on whether or not skincare products are still comingled inventory, seems to be confusion on whether or not they are.

PaulHoule 3y ago
AMZN makes Dollar General look like Nordstrom’s. Might as well shop at Temu because the price is right there.
- paxys 3y ago
  I have genuinely had more luck finding cheaper and better quality deals on Temu and AliExpress than Amazon over the last couple years. Cancelling Prime and signing up for Target same day delivery was the best decision I ever made.
- LeafItAlone 3y ago
  > AMZN makes Dollar General look like Nordstrom’s. I am familiar with all of these but I’m confused as to what point you are trying to convey. Mind helping me out?
  - PaulHoule 3y ago
    Normal stores have product listings that make sense. Go complain about “word salad” product listings and AMZN tells you they only want to hear about it if you bought the item. I’ve got little fear that Nike shoes at Dick’s sporting goods are really from Nike. I am always hearing about people buying something from AMZN which wasn’t what was described. And because of product co-mingling it even happens when you are buying from a “trusted” store. Thus I’ve come to the conclusion that AMZN is the last place I want to buy anything. It doesn’t help that in my ZIP code it seems AMZN is 3 days slower from “normal” retailers like Best Buy, Target, B&H photo, etc. Last Sukkot I got a lens shipped quicker from a famous camera store in NYC even though they were closed the day I ordered.
WillPostForFood 3y ago
You can see in later comments from the original poster that it was not bought from the brand store front. It was bought from a third party seller called "Ramwest" https://preview.redd.it/1fcpox363oyb1.png?width=2010&format=png&auto=webp&s=3d2f0435726143fe92e92faf25af0c782b2a992f https://preview.redd.it/1fcpox363oyb1.png?width=2010&format=...
- LeafItAlone 3y ago
  The “brand store” is misleading. You can absolutely go to the brand store, click on an item, and be presented with a random seller. It has happened to me frequently. You still have to check and choose the seller.
  - WillPostForFood 3y ago
    Do you have an example? What I have seen is that you can go to the brand store, click a product which will take you to a page that has the brand's product. It can have third party sellers in the right column, but they won't be selected by default.
    - LeafItAlone 3y ago
      Sure! Go to that same CeraVe brand store, click on Face Moisturizers, scroll to the bottom to find “CeraVe Anti Aging Face Cream with SPF” and click on that. For me (right now) the default shipper and seller is a third party called “Justsomedeals”.

ValentineC 3y ago

What makes the whole Amazon experience even worse is that they've (in the last few months, even) removed the ability to filter by seller, making it practically impossible to buy only items sold and shipped by Amazon.

klipklop 3y ago
Not that it matters anyways. Amazon mixes their inventory with 3rd parties for the "same item." They intentionally (accidentally?) mix the fakes in with the real stuff.
rchaud 3y ago
Amazon wants to be AliExpress. They've removed the filter as an initial step towards slowly eliminating themselves as seller and shipper.
- notatoad 3y ago
  that doesn't really make a whole lot of sense considering how much they've invested recently in scaling up their shipping operations.
- LeafItAlone 3y ago
  I doubt it. I personally choose amazon.com as the seller, even if they are more expensive.

Kronopath 3y ago

The poster pointed out in a comment that this was listed as “Sold By” a random 3rd party seller called “Ramwest”. Amazon’s interface doesn’t make it easy to see this, but if you’re worried about the products you’re buying, always check for this info in the “buy box”. https://www.reddit.com/r/SkincareAddiction/comments/17ot0pl/comment/k81bk99/?context=3 https://www.reddit.com/r/SkincareAddiction/comments/17ot0pl/...

ender341341 3y ago
Even that can still be annoying to check unless it's sold by amazon, I've seen several manufacturors point to amazon listings sold by "company name", but I've also seen some cases where some 3rd party seller listed their company name as "company name USA" that weren't where people were getting counterfeit. I've pretty much stopped buying health products from amazon, as even buying "sold by amazon" they'll mix in 3rd party sellers products and you're at the mercy of luck on getting the real deal.
- deleted 3y ago
  [deleted]
- falcolas 3y ago
  Amazon's co-mingled inventory really does mean you have no idea who you're getting a product from. It could be sold from Amazon in your order, and you can still get a knock-off because they're mixed in with the genuine products.

Mandatum 3y ago

It’s simply. Use a dedicated Amazon account for shopping. Use a credit card when you shop. If Amazon ever denies your claim, chargeback and create a new account. Amazon will end up on the hook. Don’t try and fight the system, use it.

LeafItAlone 3y ago
They block accounts to the same address. To the point that people move in after the fact and can’t buy from Amazon.

MetaverseClub 3y ago

Never buy anything from Amazon. I have been doing this for 2 years. It feels great.

trilbyglens 3y ago

Amazon is seriously the worst online retailer. If it were not for the fact that it's hard to find some items elsewhere I'd never use it. No property taxonomy for items means the experience of looking for things is akin to digging though an undifferentiated dumpster full of shit. Even when they seemingly offer some sort of category browsing experience, all they really do is shit a category word into the search box and that's that. It's really a terrible product from a UX standpoint, no matter how much money they make from it.