4 ms·
Reporting bugs via feedback assistant is sometimes required when you've successfully found a developer inside Apple who has agreed to fix your bug and they just
by plorkyeran 3y ago
Reporting bugs via feedback assistant is sometimes required when you've successfully found a developer inside Apple who has agreed to fix your bug and they just need the feedback number for internal work reporting purposes. Submitting unsolicited bug reports are just a pointless waste of time. I wouldn't say I'm specifically "boycotting" Feedback Assistant; I just stopped using it because it wasn't doing anything useful.
- neodypsis 3y agoHow are you supposed to find a developer inside Apple to fix your issue?
- s3p 3y agoMaybe HN or LinkedIn, lol
- AlexandrB 3y agoAs with all modern tech support: complain loudly on Twitter/X and hope the issue gets enough traction that somebody notices.
- Klonoar 3y agoIt is possible to backchannel to them like any other company. It's just much less... publicly evident, if that makes sense? Also (IIRC) if you post on their dev forums and deal with e.g Quinn, they might ask you to file and provide a radar - but it's been a minute since I've interacted over there.
- nicky0 3y agoThat guy Quinn "The Eskimo" seems to have been almost singlehandedly manning the developer forums at Apple for over a decade. I hope Apple recognises how valuable he is.
- xign 3y agoYeah, he kind of seems like the only guy who cares as someone looking from the outside. There are a lot of technology details where you need to dig up some random Apple Developer forum post from him just because Apple sucks at documenting some of their technology.
- kalleboo 3y agoA few are active on Mastodon actually Before that it would be you'd ambush them at WWDC with your list of bugs