The situation people are thinking of here is when a large corporation has many, many people who are pissed at it for broadly the same reason. For example, if t

The situation people are thinking of here is when a large corporation has many, many people who are pissed at it for broadly the same reason. For example, if there are 31,000 arbitration requests made by Uber Eats customers https://www.reuters.com/legal/litigation/uber-loses-appeal-block-92-million-mass-arbitration-fees-2022-04-18/ https://www.reuters.com/legal/litigation/uber-loses-appeal-b... or 12,500 arbitration requests made by Uber drivers https://gizmodo.com/ubers-arbitration-policy-comes-back-to-bite-it-in-the-a-1830892372 https://gizmodo.com/ubers-arbitration-policy-comes-back-to-b... and each arbitration request costs Uber $1500-$3000 in fees.