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Google, meta and Amazon all have good customer service. In the case of Google and Meta though don't confuse Customer with User. User service is not a thing. C
by bruce511 3y ago
Google, meta and Amazon all have good customer service.
In the case of Google and Meta though don't confuse Customer with User. User service is not a thing.
Clearly this thread -is- about Customer (not User) Service, so I'm not suggesting that banks are the same.
Financial systems have a bot / scam / fraud problem. As others have pointed out, that is the cause of most of the human pain in that space.
- altfredd 3y agoMust be nice when your sole customers are nation-states and 3-letter agencies. Better B2B than B2B (or should it be called something else... N2B — nation-to-business?)