The second, human level is off shore and very tough to get clear with even if nothing was truly wrong. Chase once gave me exactly 7 days around the holidays to

The second, human level is off shore and very tough to get clear with even if nothing was truly wrong. Chase once gave me exactly 7 days around the holidays to present a power of attorney, with no way to escalate or just leave the account frozen a little longer. Since that crew is sitting in the other side of the planet and Christmas is meaningless they didn't care. I survived that episode with them but it gave me the heads up to look around.