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It always struck me as especially odd that Klarna, a Swedish company, would be so adamant to not follow the common practice of using CBAs in Sweden. At least Te
by hnarn 3y ago
It always struck me as especially odd that Klarna, a Swedish company, would be so adamant to not follow the common practice of using CBAs in Sweden. At least Tesla, who has also been in local news for refusing, has the excuse that they don’t sign them anywhere (although this excuse has never worked before, Sweden isn’t exactly devoid of foreign companies). It’ll be interesting to see how this affects the Tesla bargaining.
- moogly 3y ago> It always struck me as especially odd that Klarna, a Swedish company, would be so adamant to not follow the common practice of using CBAs in Sweden Up until 2020, Klarna used to run its own debt collection under the innocuous name Segoria. There is a video recording[1] of one of the founders saying that "the best customer is a customer that does not pay directly, but actually gets a reminder, and also a debt collection letter". That should say something about the mentality of the people running this company. [1]: https://www.youtube.com/watch?v=ZasUQuoCw2Q&t=1887s https://www.youtube.com/watch?v=ZasUQuoCw2Q&t=1887s
- livrem 3y agoI thought that was the business model of all companies handling payments (like Klarna)? It's not as if any of them ever sends out a reminder until it is too late. I can't understand how that can be legal, but that is what everyone does (at least here in Sweden).
- moogly 3y agoThe difference is that they ran their own (covert) debt collection agency, so they had an incentive for customers not to pay and double dipped.