Interesting - seems to add a layer of security through obscurity when pretty much any similar size / budget organization can make it happen. Interesting side n

Interesting - seems to add a layer of security through obscurity when pretty much any similar size / budget organization can make it happen. Interesting side note about the non-emergency number: in several instances, specifically asking for a department or representative in that department or a person by name results in 2-3 questions that have nothing to do with connecting a person. Screening. Call it Intake not Dispatch.