Offtopic: does anyone else think about Google Plus when (s)he sees that top bar? Ontopic: I love the idea of this product. User feedback solutions are somethin

Offtopic: does anyone else think about Google Plus when (s)he sees that top bar? Ontopic: I love the idea of this product. User feedback solutions are something that I've always needed to implement myself, and never as comprehensive or complete as this. Customer support can be the face of your product to the world, and the lack of it can drive customers away very easily (see google's reputation in this area). On the other hand (nitpicking, I know), I wanted to check out the Terms of this product, and the link in the footer just leads to the homepage. The privacy policy link is even worse, leads to a different website with some kind of 404 page.