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That is probably true. Such incidents are one of the costs of rushing things out to market. What is the share of newly created profits and seized market opport

• nine_zeros 3y ago
  > What is the share of newly created profits and seized market opportunities due to rushing things out? If the latter is greater then the former, in some quantifiable sense, the company might be doing alright. The problem is not what is the cost of the incidents themselves to the business. The problem is how management deals with it. In my company, they usually spend an enormous amount of time in incident reviews, trying to find the blame (usually engineers), adding more processes, firing someone, spending 6 months and $$ backfilling the role. The true cost of poor management is often hidden in bureaucracy.