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> Policy at the front: “Patrons get 1 hour of seating with each purchase” The problem with this is enforcement. People have become antisocial and angrier, an
by silenced_trope 3y ago
> Policy at the front: “Patrons get 1 hour of seating with each purchase”
The problem with this is enforcement.
People have become antisocial and angrier, an effect of COVID isolation? I don't know.
But putting retail workers in the position of having to even ask people to leave is too uncomfortable and potentially even risky.
- j7ake 3y agoScan a receipt that gives you 60 minutes of electricity and wifi near your seat.
- nicbou 3y agoThat only works if you need those things
- faeriechangling 3y ago>putting retail workers in the position of having to even ask people to leave is too uncomfortable and potentially even risky. That's why some employees get paid a couple bucks an hour more to be a shift manager. You also don't need to directly confront people after 1 hour, you can be passive-aggressive with any customer bold enough to stick around for 4-5 hours. The policy isn't meant to be taken literally, it's more of a deterrent and a pretence for action. Dealing with customers not leaving is just part of the work in retail. Somebody needs to be the person who draws the line and tell somebody to stop loitering and leave. Some people will literally live in the coffee shop if nobody stops them, never mind staying there for 8 hours not buying anything.
- SenHeng 3y agoIn Japan, the 'trick' is to offer the customer a glass of water. Most people usually get the hint.
- around_here 3y agoOr they come and tell you it’s last order, 30 minutes later they bring you the check, and say thank you for coming. This is even if you’re paying continuously.