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From what the employee said, they're reluctant to take any action at all, like hiring more staff or caging certain merchandise like beer. > Corporate ignored e
by trealira 3y ago
From what the employee said, they're reluctant to take any action at all, like hiring more staff or caging certain merchandise like beer.
> Corporate ignored employees’ requests to put booze in locked cases because the liquor aisle is an area of the store that attracts some especially “sketchy” characters. It also blew them off when they warned of camera blind spots that shoplifters were aware of. “The company didn’t really seem that interested in solving the problem, they seemed more interested in, I don’t know, complaining,” he says. The cops weren’t much help, either. They’d show up hours after being called and ask whether the perpetrators were still there (they obviously weren’t) and which way they’d gone (what does it matter if it was six hours ago?).
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> “All these companies that are screaming about theft, they’re kind of complicit in it because they keep reducing staff,” says Steven Rowland, the host of The Retail Warzone podcast and a former retail store manager. “From an hourly standpoint, a lot of these folks feel like they’re not paid enough to care anyway. And then you have store managers who are bleeding out, basically, because they have a lack of payroll, they don’t have enough staff just to get their basic functions done.”