When I negotiate with someone on something like this, I make it (relatively) painful for the company to break the rule. Full day pay bonus if we text/call some

When I negotiate with someone on something like this, I make it (relatively) painful for the company to break the rule. Full day pay bonus if we text/call someone on a non-scheduled work day, no matter how trivial the issue and no matter if they pick up or reply. So we don’t get a guarantee that the issue is resolved and they’re not obligated to help (if they do, they also get paid for working that day, obviously).